Effective Date: May 1st 2020
What information do we collect?
Information you provide us:
When you create an account. When you create an accounton our Services, we may collect your name, mailing address, physical address,phone number, email address, and password.
When you make a purchase or request a quote. If you make a purchase or request a quote for ourServices either on our Site or App or in person, we collect information fromyou to facilitate the transaction. This information may include your name,mailing address, physical address, phone number, email address, social securitynumber, credit score, and information about your purchase or quote, includinginformation about your home or property.
When you makea purchase, we ask you to provide payment information to our payment processor,which may include payment card information (such as credit card number, type,and expiration date), bank account information, billing address, and shippingaddress.
When you contact us. Ifyou contact us in person, by phone, email, live chat, social media, through theApp, or by some other means, we may keep a record of your contact informationand the communication for later reference.
Information we collect from your use of our Services:
Device Information. Wereceive information from devices you connect to or use for our Services,including your mobile device, connected devices, and wired and wirelesssensors. The information we receive from these devices may include IP address,unique device identifiers such as MAC address, sensor and activity information,battery status, and WiFi network information.
Location Information. Wereceive location information from devices you connect to or use for ourServices, including your mobile device, connected devices, and wired andwireless sensors, such as through the use of geolocation features in thedevices, or by inference from other information we collect (for example, yourIP address may indicate the general geographic region from which you areconnecting to the Internet).
Web logs and usage information. We record certain information and store it in log files whenyou interact with our Services. This information may include device and browserinformation, IP address, URLs of referring/exit pages, and search terms.
Cookies and other technologies. We and our service providers collect information through theuse of “cookies” and similar technologies to understand how you use ourServices, for authentication, operations, marketing, and advertising purposes,to save your preferences, and for analytics purposes. Cookies are small textfiles that web servers place on your device; they are designed to store basicinformation and to help websites and apps recognize your browser. We may useboth session cookies and persistent cookies. A session cookie disappears afteryou close your browser. A persistent cookie remains after you close yourbrowser and may be accessed every time you use our Services. You should consultyour web browser to modify your cookie settings. Please note that if you deleteor choose not to accept cookies from us, you may be missing out on certainfeatures of our Services.
Information we collect from third parties:
Third Party Devices. In some cases, devices andproducts from third parties may connect to our Services, and the third partiesmay send us information about the use of those devices, including sensor andactivity data. The information we receive from these third parties is governedby the third parties’ privacy policies, and; you should review these thirdparties’ privacy policies to learn about their privacy and data securitypractices.
HowWe Use Your Information
We may usethe information we collect to:
· provide, personalize, and improveour Services;
· analyze how you use our Services;
· communicate with you, eitherdirectly or through one of our service providers, including to respond to yourcomments or questions and for marketing and promotional purposes; and
· connect you with third parties forservices that may be of interest to you, including utilities.
HowWe Share Your Information
We share your information with the Omni Security Technologies family ofcompanies, including Omni Security Technologies Wholesale, to provide youinformation about products and services we think may interest you.
We may provide your information to our service providers in order to provideand improve our Services, including for analytics purposes, hosting, andproduct development.
One of the third party services that we use to track youractivity on our Services is Google Analytics. You can find more information onhow Google uses data at www.google.com/policies/privacy/partners. If you do not want Google Analytics to collect and useinformation about your use of our Services, then you can install an opt-out inyour web browser (https://tools.google.com/dlpage/gaoptout/). You also may opt-out from Google Analytics for DisplayAdvertising or the Google Display Network by using Google’s Ads Settingslocated at www.google.com/settings/ads.
We also use Mixpanel, an advanced analytics service thathelps improve web and mobile applications by tracking how users interact andengage. If you do not want Mixpanel to collect and use information about youruse of our Services, then you can opt-out by following the instructions locatedat https://mixpanel.com/optout. If you get a new computer, install a new browser, or eraseor otherwise alter your browser’s cookie file (including upgrading certainbrowsers), you may clear the Mixpanel opt-out cookie, and you will need tore-visit the opt-out page.
Marketing and Advertising Partners
We may shareyour information with marketing and advertising partners who supplement thatinformation with information they have about you. These partners may help ussend marketing communications that we believe may be of interest to you.
We may shareinformation about you and your use of our Services with third party utilitiesand other providers, to allow you to participate in energy savings programs.With your consent, we allow these utilities access to our Services to changeyour system settings as required for participation in the energy savingsprograms.
Aggregate and De-Identified Information
We may share your information with third parties in the following situations:
· While negotiating or in relation toa business transaction, such as a merger, sale of assets, or bankruptcy;
· Where disclosure is required orappropriate in order to comply with laws, regulations, legal process, or agovernmental request;
· If we think doing so is necessary toprotect the rights, property, security, or safety of us, our Services, ourusers, or the public;
· To investigate and defend ourselvesor others against any third-party claims or allegations; and
· Whenever you consent to the sharing,including when you agree to share your information with insurance providersand/or clearinghouses to determine your eligibility for insurance policydiscounts.
ChoicesYou Have With Your Information
Account and Purchase Information. Youcan update your account information through your account settings on the Siteor App or by contacting us as set out under “Contact Us” below. You can alsoupdate your purchase information by contacting us as set out under “Contact Us”below.
Location Information. Youcan prevent your mobile device from sharing location information with usthrough your device’s operating system settings. However, you may not be ableto fully use our Services if you disable this sharing. Please note that even ifyou disable location sharing on your device, we will continue to receive yourIP address and use it as described above to, for example, determine your location.
Marketing communications. Youcan unsubscribe from our promotional emails via the unsubscribe link providedin the emails. To opt-out of receiving our direct mail promotional materials,please send us an email at mailto:firstname.lastname@example.org. Please note that you will continue to receiveadministrative messages from us even if you opt out of receiving promotionalmessages.
Request Removal of Nest Information. OmniSecurity Technologies customers whose system integrates with the Nest LearningThermostat and who reside in jurisdictions where the law provides you the rightto request access to, (receive) port, object to or restrict processing, seekrectification, or request erasure of personal information held about you by OmniSecurity Technologies, may make such request by emailing mailto:email@example.com. Omni Security Technologies will endeavor to takecommercially reasonable steps to verify your identity before granting access toor making any changes to your personal information. Further, you may cease anyinformation from being transmitted to Omni Security Technologies from your Nestdevice by deprovisioning your device from the Omni Security Technologiessystem.
Linksto Third Parties Services
This PrivacyPolicy does not apply to third party websites that we do not own or control,even if you access them through our Services. We are not responsible for theprivacy practices of these sites. We encourage you to carefully review thesesites’ privacy policies so that you know how they will collect, use, and shareyour information.
We use avariety of administrative, technical, and physical controls to help protectyour information. Unfortunately, even though we take measures to protect yourinformation, no security measure can be 100% secure, and we cannot guaranteethe security of your information.
Our Servicesare not directed to children, and we do not knowingly collect personalinformation from children under the age of 13. If we find out that a childunder 13 has given us personal information, we will take steps to delete that information.If you believe that a child under the age of 13 has given us personalinformation, please contact us as set out under “Contact Us” below.